After winning at online betting or casino games, the biggest questions are — how do I withdraw, how long will it take, and will I actually receive my money? These concerns are understandable, as many platforms put players through a lot of trouble when it comes to withdrawals. At 9ox, things work very differently.
From the very start, 9ox built its payment system with Bangladeshi users in mind. Popular mobile banking services like Mobile Banking, Nagad, and Rocket are directly integrated, so you can receive your funds through the apps you already use — no extra steps required.
How long do withdrawals take?
Mobile banking withdrawals typically arrive within 1 to 5 minutes, and can be even faster during off-peak hours. Bank transfers may take up to 24 hours due to the bank's own processing time. Crypto withdrawals take 10 to 30 minutes depending on network congestion.
Are there any fees for withdrawals?
9ox charges no withdrawal fee for mobile banking or bank transfers. For crypto withdrawals, the miner or transaction fee set by the relevant blockchain network is deducted at the current network rate. This fee is determined by the network, not by 9ox.
What is the maximum withdrawal amount?
Daily withdrawal limits on 9ox vary by method. Mobile banking allows up to BDT 100,000 per day, while bank transfers allow up to BDT 500,000. VIP members enjoy even higher limits. If you need to withdraw a larger amount, you can split it across multiple transactions or consider joining the VIP program.
What name should you use for withdrawals?
When making a withdrawal on 9ox, the name on your mobile banking number or bank account must match the name on your 9ox account. This is important — if the names don't match, your withdrawal request may be rejected. Make sure you enter the correct name at registration and use a mobile banking account under that same name.
What do I need for my first withdrawal?
Your first withdrawal may require identity verification. This is a standard security step — you'll typically need to submit a photo of your national ID and a selfie. Once verified, you won't need to do it again for future withdrawals. This process is in place to keep your account safe.
Can bonus balance be withdrawn?
Bonus balance cannot be withdrawn directly. To make bonus funds withdrawable, the associated wagering requirements must be met. Each bonus has its own wagering requirement, which is stated in the bonus offer details. Once the conditions are met, the funds are automatically transferred to your real balance and made available for withdrawal.
What to do if your withdrawal request is pending?
Withdrawal requests are usually processed quickly. If there's a delay, contact 9ox live chat first. Providing your transaction ID allows the support team to give you an instant status update. You can also reach out by email, but live chat is the fastest option.
Please Note
All detailed withdrawal terms and conditions are available in our Terms and Conditions You can find it on the page. For any issues, contact support immediately.